Customer Organisation Created

Overview

The Customer Organisation Created event fires when a new customer organisation is registered in your Phasio account. Customer organisations represent companies or entities that place orders with you.

When it triggers

This webhook fires when:

A new customer organisation is created through the platform, either by the manufacturer or through customer self-registration.

Payload

The decrypted payload is a JSON object with the following fields:

Field	Type	Nullable	Description
`id`	`number`	No	Unique identifier for the customer organisation.
`name`	`string`	No	Name of the organisation (e.g., `"Acme Manufacturing"`).
`taxNumber`	`string`	No	Tax identification number (e.g., VAT number). Empty string if not set.
`language`	`string`	No	Preferred language code (e.g., `"en"`, `"de"`, `"fr"`).
`customers`	`array`	No	List of individual customers belonging to this organisation. See Customer object.
`addresses`	`array`	No	List of addresses associated with the organisation. See Address object.
`isTaxExempt`	`boolean`	No	Whether the organisation is exempt from tax.
`isApproved`	`boolean`	No	Whether the organisation has been approved by the manufacturer.
`createdAt`	`string`	No	ISO 8601 date-time when the organisation was created (e.g., `"2025-01-10T08:00:00"`).
`lastUpdatedOn`	`string`	No	ISO 8601 date-time when the organisation was last modified.

Customer object

Each item in the customers array represents an individual contact within the organisation:

Field	Type	Nullable	Description
`id`	`number`	No	Unique identifier for the customer.
`email`	`string`	Yes	Email address of the customer.
`phoneNumber`	`string`	Yes	Phone number of the customer.
`firstName`	`string`	Yes	First name of the customer.
`lastName`	`string`	Yes	Last name of the customer.
`notificationPreference`	`string`	No	How the customer prefers to receive notifications (e.g., `"EMAIL"`, `"SMS"`, `"WHATSAPP"`).

Address object

Each item in the addresses array:

Field	Type	Nullable	Description
`id`	`string`	Yes	Address identifier.
`street1`	`string`	Yes	Primary street address.
`street2`	`string`	Yes	Secondary street address (suite, unit, etc.).
`city`	`string`	Yes	City name.
`state`	`string`	Yes	State or province.
`country`	`string`	Yes	ISO 3166-1 country code (e.g., `"US"`, `"DE"`).
`zip`	`string`	Yes	Postal/ZIP code.
`name`	`string`	Yes	Location or recipient name.
`phone`	`string`	Yes	Contact phone number.
`email`	`string`	Yes	Contact email address.
`residential`	`boolean`	No	Whether this is a residential address.

Example payload

{
  "id": 678,
  "name": "Acme Manufacturing",
  "taxNumber": "US123456789",
  "language": "en",
  "customers": [
    {
      "id": 1,
      "email": "john@acme.com",
      "phoneNumber": "+1-555-0100",
      "firstName": "John",
      "lastName": "Doe",
      "notificationPreference": "EMAIL"
    }
  ],
  "addresses": [
    {
      "id": "addr-001",
      "street1": "123 Industrial Ave",
      "street2": null,
      "city": "Austin",
      "state": "TX",
      "country": "US",
      "zip": "73301",
      "name": "Headquarters",
      "phone": "+1-555-0100",
      "email": "info@acme.com",
      "residential": false
    }
  ],
  "isTaxExempt": false,
  "isApproved": true,
  "createdAt": "2025-01-10T08:00:00",
  "lastUpdatedOn": "2025-01-10T08:00:00"
}